Frequently Asked Questions

Yes! We offer free access to all basic PDF tools with generous daily limits. Users can convert, merge, split, and compress PDFs without any cost. For power users who need unlimited conversions, we offer premium plans.

Absolutely. Security and privacy are our top priorities. All file transfers are encrypted using SSL/TLS. Your files are automatically deleted from our servers immediately after processing. We never store, share, or access your documents.

No installation required! All our tools work directly in your web browser. Simply visit our website, select a tool, upload your file, and download the result. It works on any device with internet access.

We support a wide range of formats including PDF, Word (DOC, DOCX), Excel (XLS, XLSX), PowerPoint (PPT, PPTX), and various image formats (JPG, PNG, etc.). Our tools can convert between most common document and image formats.

You can upload files up to 500MB. This generous limit handles most PDF documents, including large presentations, reports, and high-resolution scanned documents.

Most conversions are completed within seconds to a few minutes, depending on file size and complexity. Simple conversions like PDF to Word typically take 10-30 seconds, while OCR processing may take slightly longer.

Yes! Our tools support batch processing. You can upload multiple files and convert them all at once, saving you valuable time. The number of simultaneous conversions may vary based on your account type.

We use advanced conversion algorithms to maintain original formatting, layouts, fonts, and images as accurately as possible. While most conversions are near-perfect, complex documents may occasionally require minor adjustments.

You can use basic tools without an account! However, creating a free account unlocks additional benefits like conversion history, higher daily limits, and the ability to save your work for later.

Your files are automatically deleted from our servers within 1 hour after processing. You can also manually delete them immediately after download. We recommend downloading your converted files promptly and do not use our service for file storage.

Yes! Our tools are fully responsive and work perfectly on smartphones and tablets. Simply access our website from your mobile browser and use all features just like on desktop.

If you experience any issues, please try again or contact our support team. We continuously improve our conversion engines. For complex documents, you can also reach out to us for assistance.